It was so nice to check in after a 26 hour flight delay out of Australia. From the moment we arrived the staff were welcoming and attentive. A very clean and spacious suite allowed us to totally relax after a long journey and an evening dip in the outdoor pool helped ease the tired muscles.
"Right in the heart of Singapore"
We have just returned from a week's stay at the Royal Plaza on Scott's. We were there partly for business - my husband was working, and partly for pleasure. We found the hotel to be ideally situated, within walking distance to many shopping areas and eateries. The room was comfortable, as was the bed. No view from the room, which was disappointing,however, it is the location that is the drawcard here. The breakfasts were absolutely amazing - not to be missed. Full array of fresh omelettes, fruit,pastries,cooked dishes and more. The staff were friendly and helpful at all times. Special mention to Ibrahim, at the travel desk. After a day, most knew us by name and greeted us this way, which i love. The shower was beautiful, and the tv worked well, with lots of channels to choose from. I would have liked a little more choice in the tours offered, as i was on holiday, however, this is a comment, not a criticism. All in all, we enjoyed our week there and would stay again. Thanks to all concerned.
"A pleasant stay"
We stayed at this hotel mostly for its location. Located on the corner of Scotts Road and Orchard Road, it is perfect for any tourist to Singapore. Centrally located to all main attractions.
The no smoking policy leaves the hotel with a clean atmosphere.
The rooms were clean and well kept. The rain-shower was huge! and a very nice addition to the bathroom.
The pool area, while not overly huge, was set up nicely with trees and banana lounges scattered along the outside of the pool. The pool is not heated and at times was quite cold.
A very modern hotel with all necessary features. A very pleasant stay.
"The more things change, the more they stay the same!"
I have lost count of the visits that I have paid to the Royal Plaza. While the trips are always for business, I always feel a certain holiday spirit during my visits. This is primarily because of the staff - unusually for most Asian hotels, many are long-serving, loyal and genuinely nice people. the hotel's relatively small size, at only fifteen floors, adds to the 'homely' feeling.
The hotel has recently completed an attractive redesign of the front entrance area and has just added a terrace and Japanese restaurant. Some of the wonderful club staff have recently left (for family reasons). In my last visit in early July, I was apprehensive that the atmosphere and service level may have changed somewhat. However, the changes have been seamless, under the leadership of its long-serving General Manager. The Royal Plaza is still the Singapore 'home from home' that I have enjoyed for several years.
Club room staff and the front concierge people are the friendliest, most helpful people in Singapore! Well done.
This is my first time staying at Royal Plaza Hotel. Overall experience? VERY NICE. The staff are very polite and helpfull. We can have mini bar for free. Although the contents are limited (of course) but we as a guess feels being appreciated. What a great idea! We are like kids receiving candy.
"Very good location and what a breakfast..wow!"
Arrived at Hotel with staff opening your door and offering to take your luggage. At front desk the staff were pleasant and for what ever reason offered a free upgrade to a better room. The hotel appeared to be very busy. The room was fine,large bathroom and FREE non-alcoholic drinks including 3-4 bottles of water. The internet connection was very good and free. Air conditioning worked very well and was not loud.. Quiet quality night's sleep occurred. The view outside was nothing to speak of..but that did not bother me as I was not here for the vista but its location.
Location is about 75mtres from the cnr of Orchard Ave. and Scotts Rd. Prime position
Breakfast was amazing..the choices very wide..even Japanese Teppanyaki.
Departure service was very good.
"Fantastic! Extremely central location"
We stayed at the royal plaza on scotts in the first week on July for 3 nights. We stayed on one of the executive floors of the hotel.
The room were perfect for the occasion. They were spotless and the beds were very comfortable. The shower was nice, could be a bit more powerful.
The executive lounge on the top floor was good, however there are better ones for example the one in the Shangri la, the food was very nice and the staff were very friendly. We didn't eat breakfast in there as there was a large selection in the buffet breakfast, which was very enjoyable.
The location of the hotel was ideal, very central, you walk out right onto Orchard road. It is close to the Orchad MRT station.
"Excellent no complaints."
This hotel was great in every way.
Staff are so friendly and helpful and very quick at actioning requests.
Rooms are very clean, nicely furnished and with good amenities. A free minibar, plasma TV with good channels and a Nespresso machine with pods replaced daily.
Comfortable beds and nice bathroom. Rain shower is great.
Rooms are cleaned daily.
Gym and pool are excellent, as well as the internet lounge. There is a sauna also. Free wifi throughout hotel. Excellent service, doesn't drop out.
Location is perfect. Super close to orchard road. Very short walk to shopping and eateries. In a great location to shop. So many department stores in close vicinity.
Internet lounge is great if you have to attend to work matters.
Highly recommend this hotel. Will stay again.
"Quality Sleep, Between DFS & IMAX Theatre, and 5 times Best Buffet!!"
I stayed for 3 nights in July '14 on the Premier Club. Usually I have trouble sleeping in a new place. But not this time! I went to bed & had 3 quality sleep for 3 nights in a row! The bed was awesome.
It is also very close to shops and Orchard MRT. It is situated next to DFS (Duty Free Shops). Very convenient that you could shop and drop your shopping bags in the hotel room before the next activities.
The IMAX theatre is just 2 buildings from Royal Plaza. This allowed me to watch late night movie & walked back to the hotel in less than 5 minutes. It was very convenient...
Royal Plaza hotel provides free mini bar in the room which was a hero for light snacking..! And to add more star to the hitel, Royal Plaza "Terrace" buffet has won for five times!!! What a winning hotel.
All in all, I had an excellent experience staying in Royal Plaza. I will be back!
"Excellent location and service"
Stayed in a suite with family. The club lounge was perfect for relaxing. Service was amazing. The hotel is located in the heart of Orchard so great spot for food n shopping! Would highly recommend if travelling with young ones n space is a priority. Suites are quite large with separate living n bedrooms.
Great location to dine and shop in Singapore. Spacious and modern room with free wifi and minibar which is very good to be of great value of RP. Lastly, the smiling and helpful staffs are the best from all.
"Very close to Orchard, great service"
Very close to Orchard and MRT. Services are great: fast check-in and out, fast free wi-fi, and free minibar!! (I didn't expect this!), and a coffee machine with free coffee/creamer every day! Didn't have to wait to have hot water for the shower. I stayed with a family of two small kids in a superior room, and we all enjoyed our staying. I would come back to this hotel again.
"Best hotel we ever stayed in."
Everything about this hotel is first class. From the friendly and helpful staff, the cleanliness and comfort of the rooms, the perfect location, the spectacular buffet breakfast, the free mini bar in the room, the free wifi. Could not find fault.
"Enjoyed our stay"
For us this was a first time stay, a stopover of 36 hours. We booked a Club Room and requested an early check-in and were delighted to be welcomed to the Club around 7.30am on our arrival for checkin and given a room immediately, also welcomed to breakfast. When we arrived at our room we found that we had been upgraded to a suite. We did not eat in the main dining room, but thoroughly enjoyed our breakfast at the Club, the staff were very welcoming and helpful, and also enjoyed the drinks and hors d'oevres in the evening at the Club, we found it was very sociable. Definitely would stop-over again at this hotel. Paying an extra $150 Singapore was well worth it for a late checkout as our flight did not go until 1.45am and we were able to keep our room until 6pm and then visited the Club until 8.30pm. This worked very well for us.
The staff were very pleasant and kind and did all they could to make our stay a pleasant one.
The staff were very professional and efficient, always willing to offer assistance. The room was clean and comfortable. The breakfast was tasty, fresh and plentiful. We very much appreciated using the hospitality lounge before our late night flight.
"Great customer service"
The customer service is really good, with the reception staff led us to the elevator and greeted us whenever we walked past the lobby. The concierge staff spent time explaining to us on the facilities of the room when he sent our luggage to our room. Not to forget about the complimentary mini bar, Nespresso machine for a cup of nice coffee and free wifi ^^ In conclusion, money well spent on the hotel!
"Great location, price and buffet"
I have been staying at the Royal Plaza on Scotts during my visits to Singapore for the past 2 years. It is a very centrally located hotel with very easy access to all the major shopping centers around Orchard road. The rooms are very well maintained, clean and well designed. The rooms have non alcoholic mini bar which is completely free I believe. The best part of the hotel is the highly rated buffet. People would visit the restaurant just for the buffet lunch so make sure you book your seats in advanced. It is reasonably priced for its location and quality.
This was the second visit to Royal Plaza on Scotts, this time I stayed with my daughter for 3 nights, the hotel is very conveniently located to all the main shopping malls and MRT. We were upgraded to a Premier room. The room was lovely, clean and quiet. The pool and gym is located on the 5th floor, that was very nice too. The breakfast was amazing, the choice was fantastic. The last time I was there they had a nice bar upstairs but that was closed, not sure if for renovations, that would have been nice to use.
I can't fault RPS and would stay there again on my next visit to Singapore.
It was great experiencing with the facilities and real polite staff at RP! With the special surprising arrangment is just beyond words! it was so unforgettable that i would like to hold my wedding at RP.