Pleasant and hassle free. The complimentary mini bar and coffee was a positive point.
I have had a real good stay at RP! I have to compliment on the excellent customer service of the hotel and the nice breakfast buffet at Carousel. Not to forget about the complimentary in room mini bar and coffee drink.
The whole stay was very pleasant, the check-in procedure was very quick. The rooms were very well appointed. Over all we really enjoyed our stay.
We only stayed 2 nights and they were excellent thanks to the attention and care of the staff, our room was comfortable and very clean.
Stayed four nights in early November in the Royal Club facilities - Excellent accommodation and friendly efficient service. The room was spacious, well equipped and the complimentary mini bar is a bonus. Very convenient to the MRT and Orchard Road which helps make the Royal Plaza a convenient and very comfortable place to stay.
"Two nights in Singapore"
Check in & out was a breeze. Very helpful staff, explained everything about the hotel/location. Room was spacious, with a view of the city. Staying at a Royal Club floor, we had the option to have breakfast on the 16th floor, which was more calm than the main breakfast venue.
"Very comfortable week"
I stayed a full week at the Royal Plaza recently and enjoyed my time there. They have quite a nice little fitness facility and pool, the use of which are included with no additional fee. Internet was also included. My room was comfortable and had a nice little fridge that was plenty large enough for me to store yogurt and fruit for breakfasts and some snacks. It is a minibar fridge, the contents of which are also included in the room rate - rather nice. I did not pay for the breakfast as it is a big buffet and expensive. I eat a small amount for breakfast, so this did not make sense for me. The hotel is nicely located in the shopping area and within reasonable walking distance to the MRT station at Ion. I would definitely stay here again.
We found the service of high quality and the staff very friendly and accommodating to our needs.
I love staying at RPoS because of the helpful, courteous staffs. Free tasty Breakfast and i was upgraded to Club Floor. It was amazing!
"Nice Hotel, great location"
The hotel were exactly as seen in the pictures sent in by many of its guests. It's well maintain an clean. Needles to say, the Nespresso and the free mini bar were definitely a plus. The hotel staff were pleasant. The location were definitely great for those who come to shop. It's just 2 mins walk to Shaw house where you can connect to major malls thru the underground walkways.
The Shaw House basement foodcourt serves varieties of food with reasonable price.
This hotel was really what we needed in Singapore The room was spacious and clean.
The hotel staff were always very pleasant and extremely helpful with any questions we had .
Having a FREE mini bar in the room was great.They would restock it every morning with snacks including beer, ,juice,and soda .Our package included the buffet breakfast which included many Western and Asian choices. The hotel is within walking distance to the underground and many malls.
"One of the best hotels I've ever stayed in the world!"
Everything's great! All the staffs are very friendly and helpful. ALL OF THEM. Whenever I come back to Singapore in the future, I will stay at this hotel. And will recommend this hotel too to all my colleagues.
"Great location, staff and rooms"
Stayed here as a family with our 2,5 year old son. The room was clean, spacious and well furnished. The staff provided for a very good baby cot immediately upon our request.
The staff is very friendly and provides a lot of personal attention. The in room wifi was of good quality and included in the room rate.
Breakfast was also included in our rate and was of great quality. Again, very friendly and helpful staff.
Location-wise the hotel is positioned right in the shopping district with a subway station within a 5 minute walk. Perfect!
Great Location close to plazas and the new Ion mall. Bus and trains are only a few minutes walk away. Taxis are readily available.
I have never seen a free mini bar anywhere in my travels, except in this hotel. So this was a pleasant surprise. Complementary soft drinks, iced teas and juice included.
We were upgraded and allocated a higher floor with nice views which was appreciated.
Rooms were comfortable and clean. Pool area however, is small and can be crowded, but was nice to cool off in after a day exploring Singapore.
"Very convenient location, comfortable and high quality service"
The location is the one of advantages of the hotel - close to main shopping street Orchard road as well as MRT station. The service and hospitality are very nice and if you even arrived earlier than 2pm they can provide you with the rest room where you can take a shower, drink coffee/tea, watch TV and read magazines until your room is ready. We had experience that as arrived very earlier approx. 7 am. Room is cozy and comfortable with all additional options such as capsule Nespresso, teapot etc.
I didn't have breakfast as always was busy in the morning but was lucky to get the table at their "best buffer restaurant in Singapore" for dinner. The assortment of sea food is amazing and very delicious but you have to book the table in advance as it is also popular place for the evening among locals. I will definitely return to this hotel.
"Excellent service and location"
Extremely nice and value-priced hotel with superb service and free mini bar! The greeting from everyone from reception to roomservice was flawless, we were always meet with a smile and a positive attitude. The location was excellent, in the middle of the main shopping area with a metro close by. The buffet breakfast was excellent with a very wide offer of alternatives. The hotel itself was beautiful and the rooms were good.
I stayed 2 nights at the Royal Plaza on business for the first time. It was a wonderful stay - much better than the Grand Hyatt across the street! The staff, from the concierge to reception to bell hop, were all very helpful and friendly. The room rate included free wi-fi, breakfast buffet and free mini-bar! The room is a bit smaller but comfortable for 1 person. It has a huge desk, separate tub and bath tub. L'occitaine shampoo/conditioner provided. I stayed at the club floor, which also included a cocktail hour, but I was unable to take advantage of it.
Great selection of breakfast choices at the buffet. Love it that it is a non-smoking hotel. Overall, it was a great stay, and I would come back in a heartbeat.
"We always stay there because it's so good!"
We think it's a wonderful hotel because it's totally non-smoking, has friendly and service-oriented staff, is willing to accept special requests (ours was for synthetic pillows and duvet due to a dust allergy) and is in a great location. We can either eat in the fantastic Carousel restaurant, or wander out to nearby restaurants.
"Excellent hotel. Bed particularly comfortable"
Had a fantastic stay here and breakfast buffet was fantastic with so much choice. Would highly recommend staying here to anyone. The beds were so comfortable which was important after long tiring flight.
Absolutely fantastic experience. Staff were super friendly and helpful from check in to check out. The cleaning staff always greeted us with a smile when we saw them in the corridor. The room was huge, breakfast was amazing. Just awesone overall.