Value for money, convenient location, free mini bar, friendly and helpfull staff
Free internet, wifi, mini bar. Pleasant staff. Clean room, in-room complimentary wifi. Great business lounge with printing facilities, storage of luggage at concierge.
We only stayed here for one night, but overall the experience has been good.
The hotel provides a very good value for money and more competitive rates compared to other hotels in the area. The room is modern and equipped with complimentary minibar, a nice touch. The bathroom is also clean and comfortable.
Our package include breakfast as well, and we found that the breakfast is of very good quality with wide range of food choices.
The location of the hotels is also good since it is located quite close to the MRT.
Our five day stay at the Royal plaza on Scott's was fantastic. The staff and service are second to none. Very friendly staff and great customer service. They really look after their guests. The rooms were clean. Great location, central to everything. I left my phone in a cab and the staff did everything they could to track it down. Staff still contacted me after we had left to provide us with updates in relation to the phone.
Efficiency and staff courtesy. Polite and efficient, clean and tidy. Good breakfast with little or no delay, efficient and friendly. On each visit I find Syed (Door/Concierge Services) to be extremely welcoming and friendly. He is an outstanding employee, who understands the importance of the first and the last impression. It is not only at the arrival and departure times that he excels but also during my various comings and goings during my stay at the hotel.
Location and value for money. Helped me with my personal request. Sufficiently large, free mini bar and free internet. Free business center.
Location: Very centrally located. Quick response by staff, short lines, friendly, spacious, complimentary mini bar :) Pool is good.
Outstanding service. Appreciated the wifi, mini bar and free local calls. All good. Best hotel I have stayed at. Outstanding.
The RP has everything i need. Very friendly and helpful and nothing is too much trouble. Location is fantastic and easy to reach from Changi. Close to shops etc. Wonderful place to stay with excellent food. Fast, competent, friendly, cleanliness throughout the hotel and helpful staff everywhere.
Great location, very professional and customer-focused staff. I am always welcomed back, and greeted by name. Very comfortable bed, good work area, very clean, great houskeeping staff. It's a great place! If you could make the Internet more business-friendly, it would be even better.
The hotel is first class. The rooms are very comfortable and very modern, and the staff are very friendly and polite. Polite and friendly, and I received an upgraded room. I really liked the room. It was clean and very modern. The laundry service was outstanding. It was fast and having my shirt folded and wrapped was a surprise. It was quick and painless.
Thank you again to the team at Royal Plaza on Scotts. We had two Club Rooms for two nights from the 16th of January. The Club Room is the way to go. Separate check in. The team at the Club Lounge just fantastic from trainees to the leaders. Quality food and snacks and amazing breakfast in the lounge. Peaceful and great way to start yhe day. Straight from room to the lounge. We always stay here. Close to everything. Metro, shops etc. The hotel I always say is like a boutique hotel not a big resort hotel. Suits us fine. The mini bar is a nice touch two soft drinks two waters two beers and two orange juices. Beepers so coffee as well. Room I have always found clean, spacious and great bathrooms. See you again on 2 days Royal Plaza on the return stopover!!!! Thanks From the Smithers
I stayed at this hotel for 3 nights. The bed was extremely comfortable! The room and the bathroom were spotless. The internet (wi-fi) worked just fine. The breakfast was really good with lots of variety in terms of dairies, bread, fruit and also "local" food. The staff was very nice and took care of my requests immediatly.
I was very pleased with our short stay here. I felt safe, the staff were very friendly, the room was a good size and the beds were so very comfortable. I loved how close we were to malls and the mrt. There is even a maccas,kfc and starbucks at your doorstep if your little ones won't try the local fare!!
Halal and easy access to Orchard Rd. Friendly and efficient check-in. Complimentary Mini bar! I got the connecting room with my colleague. Fast check out. Staff are attentive to the need to open all counters for checkout due to number of high checkouts in the morning. I love the Bread & Butter Pudding!
Great hotel! Been staying in RP two trips in a row! It's location is just so convenient that makes all our shopping so much easier. An added bonus with all their friendly staff always giving warm smile and well equipped free wifi facilities throughout our stay. Also their breakfast was very good too. They even let us use their weighing scale to weigh our luggages before helping us to get a taxi! Thanks and definitely gonna stay at RP again.
Great hotel indeed, with good customer services (even request before check-in). Staff are friendly and professional, Premium rooms are great with in room complimentary beverages and espresso machine. Shower and bath is great too...
Stayed for 2 nights during last weekend. Overall, the service was very excellent. The club room was very good and the bed was really comfy. Plus a free minibar, nespresso machine and free internet really made our stay fabulous. All of the staff were very helpful, smiles all the time, which shows how proffessional they are. Breakfast at the club lounge is a must if you dont like a hassle environment at the restaurant below. An excellent hotel with a reasonable price.
Convinient access to MRT and beautiful breakfast service included in room fee. Staffs warm and friendly attitude to listen to customer requirement.
Location, Friendliness of staffs and value for money. All worked well. It was a pleasure staying in RP, shall be looking forward to stay in future may be.