My wife and I have just arrived at this hotel and from check-in until now (we are here for another 2 nights), the staff have been extremely accommodating. The room is very comfortable and spacious for two people with all that you need. We were fortunate enough to be upgraded to the Royal Club on the 14th floor so I can only speak of our experience in regard to this. The hotel is only a short stroll to Orchard Road shopping ladies and the MRT is equally as close. Fantastic breakfast in Royal Club lounge. Those that have complained about poor views may be right (ours isn't much either) but you are here to sleep basically. Viewing is for the day when you wander around. No complaints from us.....great hotel. Would recommend to anyone based on our experience. Thanks RP on Scott's.
Services, location and price. Helpful and thoughtful staff which is very important to us as guests. Thanks for having us! Great hospitality indeed!
Good service, polite and tactful. Excellent and fast. Staff are very welcome. Great. Music. Fast and smooth. All the best and great service!
All is perfect, 100%. I'm thinking to get back once more.
It's location, and price. Friendly and fast service, clear explanation of rooms and services.
Value for money hotel, located in a central environment and nearby to MRT stations which is perfect for travellers. My first experience of receiving SMS to notify me that my room is ready and it is ready in an hour.
Office arrangement, I love the coffee machine in the room! Excellent housekeeping service. Halal food at the restaurant. Thank you for the experience and will see you again in the future!
"Excellent location, friendly service"
We were travelling with our 6 year old son so I chose this hotel for its great location and it did not disappoint, it's right in the middle of nice shopping and food, very convenient. We go out for the day, come back to hotel for a bit of rest, then walk to the ION centre for dinner (one minute from hotel). ION has a great food court and also lots of nice restaurants/cafes. After dinner, hubby and son go back to hotel for computer/TV time, so I can do my shopping in peace and quiet. Room is of decent size and kept clean. (don't expect a nice view out of the window though) Complimentary Mini bar, although we just had water and a few cookies. Bed is comfortable. Service is very good in general. Breakfast can get a bit busy, but food is pretty good.
"Very good stay in this hotel"
We got exceeding the expectation from this hotel and everything was perfect. This is wonderful hotel. Nothing too much trouble and we immediately felt at home right after stepped out of the taxi. Our room was extremely comfortable but i was concerned our bed was a bit firm. The location was convenience for shopping and hanging around. Good food and good coffee as well and we love to come back soon.
Very good location.... near to MRT station and the bus stop right in front of the hotel. If during in sgp you trsvel a lot with train and bus, this hotel is very strategic. Room also nice despite the view is the neighboor building. Staffs are nice, especially the bellboy(?). Will definitely back to this hotel if i have chance to visit sgp in the future
"What else can you ask?"
Stayed there the first time we went to Singapore and couldn't be happier. Granted this was Feb 13 but am going back next Jan 14 with room already booked here. Located near Orchard MRT and all the shopping strip. Convenience is the key. Staff was really nice and helpful. Couldn't be happier. Keep up the great work.
Great Doorman - Friendly and Welcoming. Doorman was exceptionally surprising and their hospitality was the one that made my guest stay pleasurable. Thanks.
Nice location and friendly staff. Simple and easy. No hassle and fast check in. Nice staff and good service. Cosy room and clean and above expectation.
shopping proximity. welcoming staff, grand lobby. very nice overall!
- Excellent Services, Easy and Fast. Friendly Staff. Clean room. Amazing Hotel. Fast. Well done everyone and had wonderful experience with RP.
The hotel is near to shopping area.
Location, nice rooms, good and free internet connection, excellent food. I agree with my wife that we couldn't chose better hotel for our first visit to Singapore, also I hope with next trip we'll book the same hotel.
"Our go to hotel"
This has been my family's favorite hotel for a few years now. I have stayed in this hotel twice. We love this property because of its great combination of everything we need: comfortable and large size of rooms and beds, reasonable price and convenient location. Staff is friendly and amenities are very nice too. We love the fancy complimentary coffee maker in the room. Fridge in the room is very helpful also to store great stuff we get from the supermarkets nearby. Walking distance to Orchard Rd., subway, countless restaurants, eateries and mind-blogging shopping experiences.
Location and the fantastic Staff. The staff, check in in room. Very well appointed and maintained. Club amazing. Very easy. Thank you so much for looking after me and our group !!
The friendly and helpfull service provided by all your staff and a great location for shopping. A big welcome from all the staff at the club lounge. The maid did a great job cleaning every day. The restaurant, fast and friendly, cant wait for our next visit!