My husband and I had a 3 day stopover in Singapore and were delighted with this hotel. We were upgraded on arrival to the club floor and enjoyed an incredibly comfortable and well fitted out room furnished in traditional style. There was a large luxurious bathroom with a double sink and mirrors where they should be for putting make up on.The club privileges were excellent. We enjoyed great Singapore slings and delectable canapés during cocktail hours. Breakfast was also of a very high standard. The staff are exceptional. This is a great hotel!
"High recommend this hotel"
We just visited Singapore and stayed in this hotel. The service from all staff was excellent - friendly, courteous and cheerful. Rooms are very up to standard and clean. The buffet breakfast included in our room rate, is excellent with a diversity of western and local Singaporean food.
"Excellent Services Staff"
I am stayed for one night at this hotel , The locations are superb just a door step to Singapore shopping heaven and the rooms is specious , modern with best speed internet connectivity for free and well stock mini bar for free as well. The room comes with free Nespresso coffee machine (most hotel only higher category room has this) The breakfast is great and all the front desk , housekeeper and restaurant staff are friendly and great particularly the Duty Manager Mr Sunil. Thank you for the excellent hospitality.
"Favorite place to stay in Singapore"
We were stayed at this hotel each time we visit Singapore. Great location, just few minutes walk from MRT station and Shaw Brother I-Max. The bus stop just in front of the door. The staff are friendly and helpful. We ever stayed at 5th floor while 4th floor got a whole night party. The manager provided us another room to sleep but we still keep our things in previous room and gave us extended time until 6PM when we checked out the day after.
"Excellent Service, Great Team Synergy & Overall"
This is by far one of the best Hotels i have been in during my Business Trip. I have been in International Chain Hotels for Service but the Service the RP has is top notch if not better then any of the International Chain Hotels. During my stay at The Club Floor, i had a good,fast & efficient check in by Helda. The Club Floor Personnel, Siva, was very approachable and he was to others. The trainees at the Club Floor was very attentive as well and despite them being trainees, they always anticipated the regulars staying there like knowing their drinks, their favorite workstation and even favorite newspaper.Also to Saiful,the concierge person who is ever helpful. Overall, this will be my best recommendation if you are on business and also because the location is good and i paid a bargain for the Club Room Facilities. Kudos to the team !!! i will be back
Great customer service catered to my needs. No long line ups, fast prompt service catered to my needs, great customer service. Very clean and spacious.
Great service, great amenities (gym, pool, internet), comfortable and new rooms. Efficient, friendly, knowledgable. New, very clean room and bathroom, robes and slippers, lots of tv channels. Great updated and clean gym equipment, working printers in office. Efficient even at 3am when we checked out.
The hospitality and the great service. I would like to extend my greatest gratitude towards RP and staff. Special thanks to Sasha for the complimentary cake and another staff, which I didn't get her name for being attentive and send me a special fruit dish as I was not feeling well upon checking in. And special thanks to Katrina for the lovely cake upon check out.. Love RP Hospitality and warmth.
Extremely nice service staff! Even the cleaners were lovely and accommodating!
Great looking front lobby.
Great location! Quick easy and simple. There was a service staff member directing and managing the queue. Mini bar, bath robes, extremely comfortable beds. Room maintenance was at a level beyond expected. E.g even my messy clothes were folded nicely! Overall was a great experience! Like to say a big thank you to all the service staff as you all far exceeded our expectations.
Location. Friendliness of the hotel employee. The air-conditioner is nice. The facilities in the room are all functional good. Internet speed is fast. Hotel provide currency exchange from Brunei to Singapore. I am happy. Well done RP.
"Great buffet breakfast"
Absolutely loved our stay here. Great location for Orchard rd shopping and trains to get around singapore. The staff were lovely and very accommodating. Hotel was clean and very well maintained. The bed was very comfy and internet worked very well.
"Royal Plaza on Scotts"
Have stayed at this hotel several times over last few years. From turning up at the hotel to leaving the hotel the staff are friendly efficient and helpful. The club lounge staff are extremely helpful. Well worthwhile having the afternoon tea and evening cocktails there. Brilliant hotel. I have turned up there, late, tired, slightly scruffy after several months in the Australian outback and still they were polite, efficient and helpful.
"Wonderful Stay, Excellent Service"
From the start, the booking process was seamless and very user-friendly. The online response I received was almost instantaneous with a quote on the pricing and amenities available. When I arrived, the information about my stay was already available and updated in their system. The room (Premiere) was meticulously clean and welcoming. A Nespresso machine with various choices of coffee cartridges was always replenished on a daily basis. Testament about the food at the Carousel Restaurant was laid by the fact that it was almost always full of patrons. What can I say? My trip was an anxious filled activity as I was discussing the marriage ceremony of one of my daughters but it was turned into a relaxed and cozy event by the accommodations and service I received from Royal Plaza on Scotts.
"What A Delight!"
Had a very pleasant one night stay. On arrival the agent escorted me to my room to complete the check-in process. But what really delighted me was when I checked-out. After completing the process at the counter I walked to the front on the hotel to catch a taxi. As I was waiting the concierge came from behind and said "Mr. xxxx, are you waiting for a taxi?". The fact that he had bothered to check with reception - or that reception had alerted him that i was leaving - was impressive.
"5th time back"
I love this hotel although there's so much going around at the moment. It's clean, tidy and everyone is so friendly. I always book the club rooms so there is no waiting for rooms or waiting in line to book in.
Stayed here for just one night. We were given an upgraded room for no extra cost. Very pleasant experience for a good price. Hotel is 200m from a metro station and seemed to be in a good location in regards to restaurants and shopping
Friendly environment, royal feel, good location, caring staff, comfortable facilities. All my requests were fulfilled. Comfortable bed, free minibar, hot water all the time. Our baggage was safely kept in the storage till evening.
RP had a strategic area near many shopping centre. Good features. Good room space. Complimentary extra breakfast especially for top up room. Thanks
Good value. Good location, Good service. Very friendly. Nice size room, Free mini bar. Enjoyed the swimming pool. Quick and easy. Would definitely come back
"Good honest staff"
We stayed at this hotel from 21-23 Dec and were very happy with the service. The location is excellent: being very close to the shopping area. The check-in and check-out process was prompt and the staff are friendly and helpful. The breakfast buffet is varied slightly daily which is a plus point for those on long stay. The service does not stop at check-out as I had accidentally left my mobile bluetooth at the room and I only realised it after being back to Malaysia. It was a bit of a long shot to check back with the hotel but I was pleasantly surprised that the device was kept in lost and found instead of being "permanently lost". It is rare to find honest employee nowadays and I would like to thank Hester Du from the housekeeping department for her honesty and integrity. I would like to also thank Ms. Sam Yapp for assisting in process to send the device back to me.