Royal Plaza on Scotts
25 Scotts Road, Orchard, Singapore 228220 (View map)
100% non- smoking hotel near Orchard MRT

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03Feb2008
anonymous
I enjoyed my stay and the staff were very friendly. Will definitely return.
02Feb2008
anonymous
Should not make 2 single beds into one king bed - that is cheating
02Feb2008
anonymous
Firstly, Suggestion on improving the housekeeping check list. The used glasses/mugs should be removed from the room daily. Last time, the mugs were not washed or changed after the room was made up. Secondly, although the bed sheet was requested not to be changed, please at least smooth and tidy up the bed sheet otherwise, we'd rather to choose the option of changing the bed sheet which is not environmental friendly.Besides that, my experience staying in royal plaza was a memorable one.
02Feb2008
anonymous
I have problem using the 110 V outlet (plug) - cannot plug in
01Feb2008
anonymous
Great to have a non smoking hotel
01Feb2008
anonymous
My Gosh, what a great hotel you guys have. Please keep up the great service, attention to detail and price. I stayed at the Carlton Hotel for (3) days after staying there and it is no comparison to your hotel.
30Jan2008
anonymous
The lighting in the room is very poor for a 5 star hotel, simply inadequate. No bedside/night lights and table area also poorly lighted. Generally room space is very tight but I do not suppose anything can be done!
29Jan2008
anonymous
Every day i had to ask for the minibar to be filled up. Should be done automatically.
29Jan2008
anonymous
Your door man (older gentleman with the hat) is terrific. Always makes me feel at home. Desk staff is also very professional and quick to smile! These things help when you are arriving and quite road weary.Workout room needs upgrade badly.
28Jan2008
anonymous
could you please see if either triple rooms could become available or doubles in the club section, as this is likely to decide many customers chance of rebooking in your excellent hotel or going to another in the neighbourhood
27Jan2008
anonymous
Vary the food selections for the dinner buffet so that there are different choices every night.
26Jan2008
anonymous
Upon entering the room, the duvet were not replace prior to our entry as it was lightly soiled, and upon informing to the staff, they were very efficient to my request of changing the bed.
21Jan2008
anonymous
we were frequent guests in the "old" Holiday Inn in the eighties. nice to be back again!
21Jan2008
anonymous
I will make the same comments that I make every month, as I am always hopeful taht you will take one or two of them up:-Change the music on channel one of the TV, it is very boring and it has been on there for over a year.Update the room service menu or at least offer a diiferant menu to repeat clients, such as myself.Mend the broken running machine inthe gym, the ones by the TV does not incline and has not done so for two years.Add a channel to the TV system that would allow clients to pay for films to watch as the current HBO and Star World is very, very repetative.
21Jan2008
anonymous
There was only one issue with the complimentary minibar which we didnt get to use as the fridge didnt appear to be working throughout our visit. We had a member of housekeeping up as we mentioned it on checkin. The advice was to wait and let it cool, but by the time we checked again it was more than halway through our stay and it wasnt worth mentioning. Not a big problem. generally a good stay. food at breakfast was excellent, great staff and service. also liked the Heat bar upstairs - wish we'd spent more time there.
21Jan2008
anonymous
When in Singapore I always stay at RP except when you have no rooms.
19Jan2008
anonymous
It'll be more wonderful if you give special facility for members, such as free breakfast, discount rate etc.Thanks.
15Jan2008
anonymous
Great shower in the bathroom!
14Jan2008
anonymous
I have spoken to the General Manager on my last visit on that day (26th Dec 2007) and I think there's no need for me to repeat the story all over again. I hope that the hotel management ensure that all staff improve their social communication especially towards the guests. I hope that my incident with the security guard ( which i later found out) will not happen again. I had suffer losses ( Baby carrier and baby's black bag left in the taxi) as a result of the security's impatience and rudeness towards the taxi driver and myself.Our family is a very loyal guests and this is one big dissapointment to us.
13Jan2008
anonymous
The price of the breakfast was a comlete joke, otherwise we had a wonderful stay.
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