Service was excellent. We asked for an extra towel and pillow without realising that there was already an extra pillow in the closet, but the staff still sent it up to us within minutes. My request for an upgrade to a corner room with also attended to without much issues. Just one night's stay, but everything was so wonderful that I'll definitely come back again should I need a weekend getaway from home. Thanks!
One of the day during the stay with Royal Plaza happened to be my birthday. I received a complimentary birthday cake, it was such a pleasant surprise. I am soooo touched. And not forgetting that the cake tasted so good. Thanks for being so caring and attentive. I will definitely recommend this hotel to my friends.
It was a great experience during my stay in Royal Plaza and to my surprise during my birthday there was a cake in my room which i really enjoy the taste of your cake.
my family had a wonderful stay and we will come back to stay again soon. thank you to all the friendly staff.
we're a repeat customer and always enjoy staying here. thank you!
Complimentary mini-bar was an excellent feature! I would definitely stay again.
Good friendly staff. Thanks.
It was that good I hope to be back in a couple of weeks. I will also be sharing the experience with my wife and her friend on the 13/14 August.. See you then..
Doorman was very memorable upon arrival, Pia was great at check-in and made the whole experience great while visiting Singapore with Royal plaza.Thank you for having great staff to help guest enjoy thier holiday.
Royal Plaza continues to be a home away from home and we have stopped trying out other hotels. As long as the price does not skyrocket we will always stop over in Singapore on our way to Europe and stay with you. I want to make special mention of the staff in the pool area - they have been great. They offer ice water without needing to be ask and have been happy to watch bags whilst we shower or change. Your organisation should sell its service expertise to British Airways and Heathrow Airport because they are abyssmal and Royal Plaza is the gold standard in hotels.
Keep up the good work!!
Excellent choice for my stay. Most value and prime location were my favorite aspects of your hotel. Would definately stay there my next visit to Singapore.
I was surprised with the birthday cake. Thanks so much! Will be looking forward for my next stay with your hotel.
All your staff we had contact with were always very pleasant and helpful.
I stayed with the hotel purely because of the fact that Royal Plaza had subscribed to the European Championships channel for its guests. I laud the Royal Plaza for its dedication to its guests in this respect, and enjoyed my stay.
Very friendly and helpful staff. Nothing is too much. I would certainly recommend this hotel to anyone going to Singapore for a holiday
great hotel, great staff,great location and overall a very enjoyable stay
Love Singapore. Had great time. Thank you.
This was my first stay in Royal Plaza and as I travel to Singapore regularly on business, I will be coming back to your hotel.
An outstanding hotel in an excellent location. The staff ensured that my husband's 50th birthday holiday was an extremely memorable occasion.