(1) I like the internet booking - gives me the impression of clear-cut and straight forward deals.(2) Please keep up the smoke free environment.(3) Disappointed that the bell boys took over 20 minutes to get our luggage to catch a taxi in spite of 2 reminders.
Kudos to your doorman which was friendly and helpful to us. He is a great asset to your organization.
Overall a very nice hotel except a bit disappointed with the size of the room. I remember last time when i was there, the room was with enclosed closet,and with a bigger bathroom. Apart from that, is a great hotel.
Need to offer 'a la carte' menu for lunch.
I found everything just as I would have wanted it to be! Allowing an earlier than expected check-in was wonderful. That allowed me morning nap on day one and made the entire trip better. I'll certainly stay again. Just a note- I had more that 120 nights in a hotel during 2008. I appreciate you hotel more than most. Please keep up the good work.
My family and I really enjoyed our stay there. Thank you so much for giving us a bigger room. My kids love the room so much. They cannot wait to stay there again next year.
Have already recommended this Hotel to other people, and they now stay at the Royal Plaza
I always like coming back to Royal Plaza due to it's central location and good service. I also like the upgraded gym. The staff are generally very friendly and it's nice to see some familiar faces when I'm there (particularly the concierge team, who are forever obliging).
Thank you for upgrading my room. Very satisfied with the service this time around. When the receptionist realised from my record that I need a sejadah, she discreetly requested her colleague to arrange for one. Surely, a staff was already waiting with sejadah at the door when I went to my room. Splendid!
keeps trying to make all the service better and better
Basically this is a perfect hotel for staying in, especially I am a muslim. But maybe if you can lower down the rate, it is going much better
Keep up the good work!
more TV channel for foreiners, especially for Koreans
look forward to returning
I had a wonderful stay. Hotel staff were helpful and pleasant to guests. I will book in your hotel again on my next trip.
We had a wonderful stay in your hotel and would like to thank you all very much , All the staff were very friendly ,courteous and so very helpful. Vicki Kennedy
loved the hotel and its location, will definitely recommend to others
We loved this hotel. We cannot fault it and would recommend to others without hesitation.
Keep up the good work and youmay see me again yearly; for my birthday and the missus's!p/s please disregard question on "speed of internet access" as I cannot leave this blank