"Great Customer Service, Good Location"
We arrived early morning just before 8.00AM.
We were taken to a room that had Tea/Coffee facilities as well as a stocked up fridge.
There was also a WC & a Shower.
Within 40 minutes we were given our Deluxe room with a free Mini Bar restocked every day.
Also we had a coffee machine in the room.
The room was fairly large with a huge King size bed and a large bathroom with seperate shower etc:
I would like to thank the managment for the great Customer service at this Hotel.
In particular Edwin at reception was very accomadating as well as Roshan who showed us how every thing worked in the room.Congratulations RYAL PLAZA @ SCOTTS a job very well done
"Always a great stay"
Always a pleasure staying in this hotel. Staff are always friendly and the room has the items which you expect from a 4/5 star hotel in singapore's premier shopping belt.
You'll feel a sense of welcome through out the stay. This is the selling point of the hotel and staff will go out of their way to ensure you stay is as comfortable as they can make it.
The standard room fits 3 comfortably and this hotel also caters to the Muslim clients by providing prayer rooms and a Quran in the room.
Nothing to fault during my stay except for the heavy sliding door which had a damaged lock. If this ok I'd give this hotel full marks.
When I went to Singapore since i'm in elementary school (now i'm in my second year of college!), My family always stayed in this hotel. This hotel has a good location, very nice actually, who doesn't love to stay near the famous orchard road? The service is excellent too, Very recommended :)
"One of the Best"
If you are visiting Singapore, this would be a great choice. great Value for money, very friendly staff and the location of the hotel is really perfect. Rooms, Dining, Gym, Lobby and meeting facilities are very convenient and add comfort to usability. Food is Great - if you are willing to try something different; especially sea-food.
"We love this hotel"
Royal plaza Scotts hotel is faultless. We stayed here on 8-10th of June. Service is outstanding as we were upgraded to premier room. Also special thanks to Hamid the bell boy and his smile for kindly explaining everything we need in the hotel.
Free minibar drinks n oatmeal snacks and during our 2 nights stay, they topped up the minibar.
Location right at the end of Scotts road connected to orchard road opposite Wheelock place mall.
If you love shopping, stay here and enjoy the walking distant to any shopping centre. Walking distant to Orchard rd MRT.
We love Singapore and we will choose this hotel again when we stay in Singapore next time. Thank you Royal Plaza Scotts hotel. Your service and your hotel is outstanding.
"Good hotel in the vicinity of famous Orchard Road"
We stayed in this hotel during a short trip to Singapore last month-end. Got the good offer during a travel fair in Jakarta, we chose the hotel for three main reasons: location, accessibility, and non-smoking room availability.
I give two thumbs-up for the all room non-smoking room, make our stay more enjoyable (no tobacco smell etc.). Despite our room was facing the next building's wall, it wasn't a big deal for us as we mostly spent the day outside (exploring Singapore).
Location wise, it's close to most of public transport so not a problem at all. In addition, with shuttle bus provided for guests to go to Sentosa complex (allign station in front of nearby hotel), it provides another plus.
"Great place to stay."
My wife and I stayed here for seven days last year. Being located near the corner of Scott's Road and Orchard Road means the hotel is centrally positioned for shopping and transport. Far East Plaza is directly across the road and Ion and Wheelock Place are a quick five minute walk down Scott's Road.
Orchard MRT station is basically underneath the Ion building which means you have access to the whole island less than ten minutes away. The hotel itself is first class with clean, modern and well maintained facilities. The hotel laundry service is excellent and punctual. The room was of a good size with a comfortable bed and very clean bathroom and toilet. There is free and first rate WiFi in the rooms (no drop outs) which meant we had no problems doing our banking and keeping in contact with home etc.
Breakfast was great with plenty of choices. All the hotel staff were polite and friendly and with everyone else in Singapore, their English is excellent.
Recommend this hotel to anyone staying in Singapore
I have been here twice in December 2012 and December 2013.
The hotel is located just at the shopping areas of Orchard Road and very close to the Orchard MRT. Check out their website for very cheap room value during their flash promotion! Good service so feel free to ask their staff for friendly help and enjoy your breakfast at the Carousel.
The view from the window is not very great so take higher floor level for better view. The Carousel can be very full during breakfast so to avoid waiting too long in line, go down early.
"I cannot say more than others"
This is going to be a short review as I cannot add to what others have written. This is a superb hotel with fabulous staff which has won awards for several years, which I consider they truly deserve. I am hoping to be staying at this hotel later on this year and again in the early part of next year.
"Great Location, Staff extremely helpful"
This is my first stay at this hotel, we visit Singapore often as a stopover to Europe. Will recommend this hotel and stay in this hotel again. Great location, lovely dinner buffet. Staff excellent.
The highest standard of service and friendly accommodating staff we have ever experienced. It is worth a trip to Singapore just to experience a stay at the Royal Plaza. Beautiful rooms. We stayed at premier club room. Included was high tea,evening cocktails and breakfast. Great location to. Will definitely be back.
"Excellent hotel with a great location"
Coming into Singapore late at night and getting to the hotel both hungry and thirsty, I was very pleased to find a nicely stocked mini bar to help me out before I headed out to meet my friends. And having a Nespresso machine in the room was a life saver the day after the night before when I had to head to Sentosa on a hangover.
I love shopping so for me the location is great with Orchard just around the corner. The hotel is right next to the MRT as well. Also, not too far in a taxi to get to the best night spots.
My only issue was the waiting time to get a taxi. The number the hotel provides to ring for a taxi was constantly busy too. I managed to get one quicker by walking out to the main road but once I'd figured this out there was no problem.
Overall the staff were friendly, the service was great and the hotel has nice decor when you walk in. Recommended :)
"Great hotel in a great location!"
I've stayed at the Royal Scott several times now. Each time I've been pleasantly surprised by the size and quality of the room, and the overall hotel. Also very well placed near Orchard station.
I arrived very early for check-in (8 am), but despite being full the night before, the staff were able to find a room for me within an hour.
I now happily recommend the hotel to friends visiting Singapore.
"Fantastic location and choice of breakfast!"
The lobby of this hotel is beautiful and its location is very convenient to visit the local mall and various eating places and other parts of the city either by walking or by metro, which is only a few minutes walk away. The room was clean and a decent size with a nice choice of snacks and an excellent coffee machine. Upon entering the room we found two towels in the shape of swans with a card and some chocolate wishing us a nice stay which was a lovely gesture.
The selection of breakfast choices including Western and Asian was excellent although you do have to go early to avoid waiting in a long queue-on our way out from breakfast the queue was quite a long one!
Very friendly and polite staff, especially the checking in staff. All in all a very pleasant stay!
I had a really good stay even if it was only for one night. staffs were very friendly and they gave us complimentary nespresso coffee + room was super comfy :)
You run a terrific hotel, with fabulous staff, so it is not surprising that you keep winning awards.
It had been a pleasant stay. Basic amenities are complete and service of staff is good, always with a smile--priceless
I had a wonderful stay at RP! Staff were all very friendly and ever willing to be of service. Delightful surprise to receive a cute cuddly bear and hand bouquet in my room when I checked in. Kudos to the staff that made my stay there such a pleasant and memorable experience. Chef concierge Ibrahim had a role to play no doubt. Thank you very much! Will definitely come back ! Plus really enjoyed the sumptuous buffet spread!
Fantastic. Very comfortable and the staff were really friendly and welcoming. Thanks for the room upgrade, it may our stay a really special one. Will definitely stay at Royal Plaza again next time I am in Singapore. We also spent some time at Marina Bay Sands and the service we received at RP was so much better.
"One of The Best Stay"
I heard a great review about this hotel. So when I went to Singapore last March, I decided to give it a try and I loved it! Great location, comfortable, great breakfast (despite the queue, but totally worth it!), free wifi, free mini bar. Too bad not a stroller friendly entry access.