Services & Facilities

At Royal Plaza on Scotts, we excitedly offer exclusive hotel services and facilities for our in-house guests to cater to your different needs and preferences. Enjoy your stay with us in the most comfortable and rewarding way possible!

Muslim-friendly amenities
All rooms come with Qurans and Qiblah signs. Salaath timings and prayer mats are also available upon request.  Food at buffet restaurant, Carousel and Artisan Cupcakes by Gourmet Carousel are prepared in Halal-certified kitchens. Please approach the Concierge for directions to the nearest mosque, which is within walking distance.  There is also a Surau within the hotel.

Baby-friendly amenities
Arrangements with Housekeeping can be made 4 hours in advance for babysitting services. Charges apply. Playpens, subject to availability, can be placed in rooms at no extra cost.

24-hour Concierge 
Located at level 1. Approach the Concierge and bellmen for assistance with luggage, baggage storage, postal services, tours and taxi bookings. 

24-hour Reception Desk
Located at level 1. Approach our friendly front desk colleagues for check-in, check-out, and currency exchange services and parking coupons.

24-hour Safety & Security
Hotel guests have secured access to their rooms and restricted keycard access to public lifts. Within the hotel, we have 24-hour security on patrol and CCTV surveillance in common areas.

Medical Assistance
Should this be required, a 24-hour on-call doctor is available. The nearest hospital is a 5-minute drive away at Mount Elizabeth Hospital.

Parking Tariff (Car/Motorcycle)
Mondays to Saturdays 8am to 6pm S$4.00 for 1st hour, S$1.50 each additional ½ hour and 6pm to 8am S$5.50 per entry.

Sundays & Public Holidays 8am to 8am S$5.50 per entry. Complimentary 1 parking space per room booked.

Internet Access
Complimentary unlimited high-speed WIFI/wired internet for multiple devices in all guest rooms, suites and hotel public area.

Mini-bar & Nespresso Coffee
Complimentary mini-bar & in-room Nespresso gourmet coffee, replenished once daily on consumption

In-room safe
Each room is equipped with an electric safe. Width : 32 cm / 12.5” Depth : 35 cm / 13.5” Height : 15 cm / 5.5”

In-room Dining
Room service is available from 6am to 11pm. In-room dining menu is available.

In-room Extra Bed
Travelling with a family and afraid that three’s a crowd? An Extra bed can be placed in your room to make your stay more comfortable*.

*Only available in certain room categories and subject to availability and charges

Messages
Voicemail message option is available for all phones in the rooms and suites.

Telephone
Local calls are complimentary from all rooms and suites. International Telephone Calls, and Home Country Direct Calls are available.

Wake Up Calls
All arrangements can be made with the Operator during your stay.

Power Supply
The hotel operates on 220 volts at 50 cycles. The 110/220 volt outlet in the bathroom is to be used for razors. Adaptors and transformers are available.

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Internet Lounge
The Internet Lounge is located on level 1. Private workstations and an extensive range of services and equipment are available for 24 hours daily. Enjoy complimentary usage of desktop computer with Internet access. Kindly limit usage to 20 minutes for the convenience of other guests.

Royal Club Lounge 
Located on level 15, the Royal Club lounge is a favourable location for both a quiet, conducive business chat and relaxation while enjoying a scenic view. All guests who have booked Royal Club Premiere rooms and Suites* can enjoy access to the Royal Club Lounge with benefits and privileges. Enjoy the option of having breakfast in the Royal Club Lounge as well.

*Benefits may not apply to certain categories of Suites

Royal Club Privileges and benefits

Complimentary breakfast
From 7 am to 10 am

Complimentary afternoon tea
From 3 pm to 5 pm

Complimentary evening cocktail
From 5.30 pm to 8 pm

Complimentary pressing of one suit per stay
Collection before 10 am will be returned on the same day before 6 pm

Complimentary usage of club boardroom for 1 hour daily
From 10 am to 5 pm
Subject to availability

Each Royal Club guest can invite up to two visitors to the club lounge. Visitors’ food & beverages are charged on a per consumption basis.

Operation Hours: 7.00 am to 9.30 pm

Laundry Services & Suit Pressing Services

Need a crisp suit and a great first impression for your business meeting? We’re here to help! Charges may apply. Please contact our Housekeeping team for further information.

Swimming Pool
Take a splash! Relax at the swimming pool located at the rooftop terrace on level 5.

Length: 12.3 m x Width: 6.4 m x Depth: 1.5m – 2.9 m
Length: 40 ft  x Width: 21 ft  x Depth: 5 ft – 9.5 ft

Operation Hours: 6am to 9pm (Daily)

Sweat @ Gym
Located on level 5. Enclosed by glass walls overlooking the pool, the gym features a range of computerized fitness equipment to accentuate the workout experience.

Operation Hours: 24 hours

Mosche Hair Salon
Get pampered at Mosche Hair Salon and enjoy 30% off all services, exclusive to in-house guests only! Simply present your keycard at Mosche Hair Salon located at level 2.

Operation Hours
Mon – Fri: 10:30am – 8:00pm
Sat: 10:30am – 7:00pm